System Requirements
Ensure your device meets the minimum requirements for the best Kastia streaming experience.
Desktop/Laptop
Operating System
Windows 10+, macOS 10.14+, or Linux
Browser
Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
RAM
4GB minimum, 8GB recommended
Internet Speed
5 Mbps for HD, 25 Mbps for 4K
Screen Resolution
1280x720 minimum
Mobile Phone
Operating System
iOS 13+ or Android 8.0+
Browser
Safari (iOS) or Chrome (Android)
RAM
3GB minimum, 4GB recommended
Internet Speed
3 Mbps for HD streaming
Screen Size
4.7" minimum
Tablet
Operating System
iPadOS 13+ or Android 8.0+
Browser
Safari (iPad) or Chrome (Android)
RAM
3GB minimum, 6GB recommended
Internet Speed
5 Mbps for HD streaming
Screen Size
9.7" minimum
Supported Browsers
| Browser | Minimum Version | Status |
|---|---|---|
| Google Chrome | 90+ | Fully Supported |
| Mozilla Firefox | 88+ | Fully Supported |
| Safari | 14+ | Fully Supported |
| Microsoft Edge | 90+ | Fully Supported |
| Opera | 76+ | Supported |
| Internet Explorer | Any | Not Supported |
Internet Speed Requirements
SD (480p)
1 Mbps
Basic quality streaming
HD (720p)
5 Mbps
High definition streaming
Full HD (1080p)
10 Mbps
Full high definition
4K Ultra HD
25 Mbps
Ultra high definition
Troubleshooting Tips
Slow Loading or Buffering
Check your internet connection speed and try closing other applications that use bandwidth.
Video Won't Play
Try refreshing the page, clearing your browser cache, or updating your browser to the latest version.
Poor Video Quality
Ensure you have sufficient internet speed for your desired quality. Lower quality settings may help with slower connections.
Audio Issues
Check your device's audio settings and ensure the volume is not muted. Try refreshing the page or restarting your browser.
Still having issues? Our support team is here to help.
Contact Support